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How to pack a parcel for international shipping

A step-by-step guide to packing everyday, fragile, liquid, granular and oversized shipments. Learn how to protect your goods, pass the drop test and keep your insurance claim valid.

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Six rules of safe packaging

Reliable packaging has to survive more than one accidental knock. During international delivery a parcel is sorted, moved along conveyors, loaded into vans and aircraft, stacked next to other shipments and sometimes turned upside down.

The contents must not move inside the box, touch its walls or damage the packaging from within.

Rule 1

Choose a sturdy box

Use a new or well-preserved corrugated cardboard box. It must carry the weight of the contents, hold its shape and show no tears, punctures or signs of moisture.

Rule 2

Protect every item separately

If the box holds several things, wrap each one individually. Pay special attention to corners, screens, handles, glass parts and anything that sticks out.

Rule 3

Keep the contents off the walls

Place the item in the centre. There must be protective material between it and every wall, the bottom and the top of the box.

Rule 4

Fill every void

Once packed, the contents must not move. Give the box a gentle shake: if you hear knocking or shifting, add more filler.

Rule 5

Seal the box with the H-taping method

Tape the centre seam and both edge seams on the top and the bottom. For a heavy parcel add extra strips of packing tape across the box.

Rule 6

Photograph the packaging and run a drop test

Document the condition of the goods and every packing step, then check that the box survives the ordinary drops and knocks of sorting.

Essential for your insurance claim

Poor or insufficient packaging is one of the main reasons an insurance payout gets reduced or refused. Missing photos also make it much harder to prove the item was intact and properly packed before it was handed to the courier.

So photograph not just the finished, sealed box — photograph the packing process itself.

If a shipment arrives damaged, keep the box, the protective material, the pallet and every other part of the packaging until the claim is fully resolved.

Before handing the shipment to the courier, photograph:

  • the item and its condition
  • the serial number, if there is one
  • each item before packing
  • the inner protection
  • the gap between the item and the walls
  • the filled but still open box
  • the sealed box from every side
  • the shipping label
  • palletised cargo before and after securing
Item
Open box
Sealed box

How to pack a standard parcel: step by step

Packing a parcel for international shipping comes down to nine short steps — from checking the item to attaching the shipping label.

Check the item

Make sure your chosen courier service can carry the item and that it is allowed into the destination country.

Restrictions most often apply to goods like these:

  • aerosols
  • perfume
  • paints and solvents
  • gas cylinders
  • lithium batteries
  • medicines
  • alcohol
  • food
  • plants and seeds
  • chemicals

Check if your item can be shipped

Pick the right box

The box must carry the weight of the item and leave room for protective material on all six sides.

A box that is too big needs extra filler and may cost more because of volumetric weight. A box that is too small leaves no room for cushioning.

For heavy and fragile goods use double-wall or triple-wall corrugated cardboard.

Prepare the bottom

Lay a layer of cushioning on the bottom. For light goods, dense paper or air pillows will do. For heavy and fragile items, use firmer foam or moulded inserts.

Protect every item

Wrap each item separately. Items must not touch, knock or rub against each other.

Centre the item

The item must not touch the walls, the bottom or the top of the box. Place heavy items lower down and light ones on top.

Fill the voids

Add protective material at the sides and on top. Once filled, nothing inside the box should be able to move.

Seal with the H-taping method

Tape the centre seam and both edge seams on the top and the bottom. Never use string or rope — it can get caught in the sorting machinery.

Take the photos

Photograph the item, the inner protection and the sealed box — the full shot list is in the section on insurance claims.

Attach the label

Place the shipping label on the largest flat surface.

  • the label sits entirely on one side
  • it does not cross a seam or an edge
  • it is not covered with opaque tape or film
  • the barcode is flat and easy to scan

Remove any old labels and barcodes. It is also worth putting a sheet with the sender’s and recipient’s contact details inside the box.

Drop test

Check your packaging with a drop test

During automated sorting, loading and transport a box can fall, tip over and bump into other shipments. That is why surviving a controlled drop is one of the key requirements of safe packaging.

We recommend treating a successful drop test as the mandatory final check of your packaging.

How to run a simple drop test

  1. Pack and seal the box completely.
  2. Make sure nothing moves inside.
  3. Lift the box roughly to knee or hip height.
  4. Drop it flat onto its bottom — in a controlled way, no throwing.
  5. Repeat the drop onto one side.
  6. Repeat the drop onto the most vulnerable corner.
  7. Open the box and inspect the item, the inner protection and the walls.
Never run a home test on a one-off item that is especially valuable, dangerous or irreplaceable. Test the packaging design on a sample or on a safe stand-in of the same weight first.

The packaging failed the test if:

  • the item shifted
  • items collided
  • the protective material was crushed flat
  • the box tore
  • seams came open
  • cracks, chips or scratches appeared
  • liquid leaked
  • powder escaped into the outer box

After a failed test, adding a bit more paper on top is not enough. Work out which way the item moved, reinforce the weak side and secure the contents again.

Onto the bottom
Onto the side
Onto a corner
Item in place

Parcel already packed?

Enter the country, weight and dimensions — YouSend will compare the available international delivery options by price and transit time.

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Get a quote

Parcel 1
Dimensions (L × W × H (cm))

Rates are calculated in 0.5 kg steps.

How to pack different types of goods

Pick your type of item — inside is a short guide to what makes that category different.

Fragile parcel packaging: how to pack breakable items

Glass, tableware, ceramics, mirrors, paintings, clocks, decorative pieces, musical instruments — anything a knock or pressure can easily damage.

A «Fragile» sticker is no substitute for protective packaging.

  1. Wrap each item in several layers of bubble wrap.
  2. Give extra protection to corners, handles and protruding parts.
  3. Never stick tape directly onto the surface of the item.
  4. Place the item in the centre of the box.
  5. Leave a layer of protection on all six sides.
  6. Fill the voids with dense cushioning material.
  7. Make sure the item cannot move.

Plates, glass panels and other flat fragile items usually travel more safely upright, separated by rigid dividers.

The box-in-box method

  1. Pack the item in an inner box.
  2. Fill every void inside it.
  3. Place it in a larger outer box.
  4. Add protective material on all sides.
  5. Seal both boxes separately.

Factory packaging is not always built to travel through a courier network on its own. It works better as the inner box.

How to pack liquids

Cosmetics, drinks, household chemicals and other liquid goods: the priority is a seal that holds whichever way up the box travels.

Before shipping, make sure the liquid is allowed for transport. Perfume, aerosols, alcohol-based, flammable and chemical liquids may count as dangerous or restricted goods.
  1. Close the cap tightly.
  2. Secure it with tape.
  3. Put the container in a sealed bag.
  4. Add absorbent material.
  5. Use a second sealed bag.
  6. Wrap the container in cushioning material.
  7. Place it in a sturdy box.
  8. Separate multiple containers with dividers.
  9. Fill the voids completely.

Glass bottles must not touch each other or the walls of the box.

Do not rely on «This side up» arrows alone. The inner packaging must prevent leaks whatever position the box ends up in.

How to pack granular goods and powders

Grains, pet food, dry ingredients, granules, powders and small parts.

  1. Use a strong inner bag.
  2. Squeeze out the excess air.
  3. Heat-seal the edge, or fold it over several times and tape it.
  4. Put the first bag inside a second one.
  5. Check that the bags cannot come open when turned over.
  6. Place the goods in a rigid box.
  7. Fill the voids.
  8. Split a large volume into several smaller packs.

Never pour powder or granules straight into a cardboard box.

Check in advance whether the powder counts as a regulated or dangerous substance: separate transport rules apply to those.

How to pack perishable goods

Food and other goods with a limited shelf life or a required temperature range.

Standard express delivery does not necessarily mean temperature-controlled transport. Even a short quoted transit time does not rule out delays at pick-up, sorting or customs.

Before booking, check:

  • whether the carrier accepts the goods
  • whether import into the destination country is allowed
  • whether certificates are required
  • what temperature must be maintained
  • how long the packaging holds the temperature
  • whether your chosen coolant is allowed

For chilled food

  • sealed food-grade packaging
  • insulated container
  • gel cold packs
  • moisture-resistant outer box
  • absorbent material

For frozen food

Dry ice may be required. It counts as regulated cargo and needs approval, special packaging and marking.

A container with dry ice must never be sealed airtight.

Do not use ordinary water ice without fully sealed protection.

Perishable goods are best sent early in the working week, and only once the carrier has confirmed the shipment is possible.

Check if your item can be shipped

How to pack electronics and appliances

Phones, laptops, monitors, home appliances and other devices with screens, circuit boards and batteries.

  1. Switch the device off.
  2. Secure any moving parts.
  3. Remove accessories and pack them separately.
  4. Protect the screen and the corners.
  5. Put the device in a bag to keep out moisture and dust.
  6. Wrap the device in cushioning material.
  7. Use a double box.
  8. Make sure nothing can move inside the packaging.

For sensitive electronics use antistatic bags and materials.

Special restrictions may apply to devices with lithium batteries. Damaged, swollen or recalled batteries cannot be booked as a regular shipment without prior approval.

Battery marking on shipments

A shipment with a lithium battery — built in or included — generally has to carry the lithium battery label with a UN number: UN 3481 for lithium-ion batteries contained in or packed with equipment, UN 3480 for batteries shipped on their own. Stick it on a flat side next to the shipping label; your courier service will confirm whether your shipment needs the marking.

UN 3481

How to pack clothing, shoes and textiles

Soft garments, footwear, bags and bulky textiles.

First put clothing and textiles in a sturdy bag to protect them from moisture and dirt.

  • a courier mailer — for light, soft garments
  • a box — for footwear, bags, expensive clothing and bulky goods

Buckles, heels, zips and other hard fittings need extra protection so they cannot damage the fabric or the outer packaging.

How to pack books and documents

Printed books, archives and business paperwork.

Send documents in a rigid cardboard envelope or dedicated courier packaging.

  1. Protect the books from moisture.
  2. Wrap them in paper or bubble wrap.
  3. Reinforce the corners.
  4. Place them in a box that fits.
  5. Fill the voids.

A few heavy books can tear a weak box apart. Split a large batch across several reinforced boxes.

How to pack sharp objects

Knives, tools and parts with blades or metal edges.

Blades, metal edges, tools and other sharp parts must be completely enclosed in rigid guards.

A sharp object must never:

  • move inside the packaging
  • pierce the inner protection
  • touch the wall of the box
  • pose a danger when the box is opened
Transport restrictions may apply to certain sharp objects — check the rules of the courier service and the destination country.

How to pack heavy or non-standard cargo

The heavier the item, the less protection soft, easily crushed filler gives. Use dense foam, rigid inserts, a reinforced box, a crate or a pallet.

  • the box must match the weight
  • the bottom needs reinforcing
  • the load must be spread evenly
  • protruding parts must be covered
  • the item must not be left free to move
  • the seams need extra taping
  • if necessary, the cargo should go on a pallet
See shipping options Discuss your cargo with a manager

How to secure cargo on a pallet

The point is not simply to put cargo on a pallet, but to join the cargo and the pallet into one stable transport unit.

Correct: film and straps tie the cargo to the pallet
Incorrect: overhanging cargo, film not reaching the base

Choose the right pallet

  • strong enough for the total weight
  • dry and intact
  • no broken boards
  • no protruding nails
  • safe for forklift handling
  • sized to match the cargo

The cargo must not overhang the edges of the pallet.

Distribute the weight

Place heavy boxes at the bottom. The weight must be spread evenly around the centre of the pallet.

Build a stable stack

Stack the boxes in straight columns — that way the box corners carry the load and the stack does not work loose.

Avoid:

  • a pyramid shape
  • an uneven top surface
  • large voids
  • protruding pieces
  • weak boxes under heavy ones

Add liners and edge protectors

  • a sheet of cardboard between the pallet and the cargo
  • separator sheets between the layers
  • vertical edge protectors

Edge protectors stiffen the stack, protect the edges, spread the strap pressure and help the load keep its shape.

Attach the cargo to the pallet with stretch film

Wrapping just the boxes is not enough. The film must tie the cargo to the base of the pallet.

  1. Anchor the end of the film to the pallet base.
  2. Make several wraps around the bottom section.
  3. Work upwards, overlapping the previous layer.
  4. Reinforce the top and the bottom.
  5. Come back down to the base.
  6. Check that the cargo and pallet hold together as one.

Keep the film evenly tensioned — but not so tight that it crushes the boxes.

Add strapping

For palletised cargo, stretch film alone is not enough: carriers often require strapping in addition to the film.

  • the straps go over the cargo and through the pallet
  • they lock the stack in several directions
  • they must not cut into the cardboard
  • they are used together with edge protectors

Check the stability

Push carefully against the cargo from different sides.

The cargo must not:

  • rock
  • slide
  • lean
  • separate from the base
  • lose its shape

If the stack moves independently of the pallet, the cargo is not secured well enough.

Place the shipping label on a flat vertical side and duplicate it on another side.

How to measure and weigh the packed parcel

The delivery price is worked out from the final dimensions and weight of the parcel once it is fully packed.

  • length
  • width
  • height
  • actual weight

Include the film, edge protectors, protruding parts and the pallet.

Round the weight and dimensions up.

The courier service may re-measure the shipment. If the actual figures turn out larger than declared, the delivery price may change.

For a pallet, declare the total weight including the pallet and the full height from the floor to the top of the packaging.

Get a quote with your measurements

Common packing mistakes

The box is too big

The item moves around, the box crumples more easily, and volumetric weight pushes the price up.

No filler

Items collide and damage the box from inside.

The item touches the walls

Any impact passes straight into the contents.

Several items packed together

They rub and knock against each other.

An old, weak box

It may not survive compression or damp.

The box is taped with a single strip

The edge seams can come open during sorting.

The label sits on a seam

The barcode deforms and scans poorly.

The stretch film does not tie the cargo to the pallet

The boxes can shift or fall off together with the film.

A «Fragile» sticker instead of protection

Marking does not make up for weak packaging.

Check the parcel before the courier arrives

Packed it well — now ship it for less

Enter the origin country, destination country, weight and dimensions. YouSend will show the available international delivery options and let you compare them by price and transit time.

  • bulk-shipper rates even for a single parcel
  • offers from several courier services side by side
  • a choice of economy or express delivery
  • shipping documents generated automatically
  • shipment tracking
  • YouSend Protection for eligible shipments
  • support with booking and transport

Parcel packing FAQ

Only a sturdy box with no damage, no signs of moisture and no old labels will do. For heavy, expensive or fragile goods a new box is the better choice.

Space is only needed for protective material. There should be no empty space left for the item to move in.

A strong courier mailer can work for some soft goods. Most other items need a rigid box. Stretch film does not protect the contents from impacts or compression.

It signals what is inside, but it is no substitute for a sturdy box and cushioning.

The box keeps its shape, nothing moves or rattles inside, and after a controlled drop test the item and the protective material are still intact.

For international delivery, use the factory packaging as the inner box and place it in a sturdy outer box with protective material in between.

It depends on the product, the destination country and the courier service. Perishable goods may need permits, special thermal packaging and the carrier’s approval.

Declare the full weight including the pallet and the maximum outer dimensions of the whole packed unit.

The sender must provide packaging that suits the contents and the normal conditions of courier transport.

Yes. Photos of the item and of the packing process help prove the item’s condition before it ships, and may be required when an insurance claim is reviewed.

Packaging has to survive the ordinary drops, knocks and tumbles of the sorting process. That is why YouSend recommends treating a successful controlled drop test as a mandatory step in checking that the packaging is safe.

Ready to ship your parcel?

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Need help with non-standard cargo? Contact a manager